Last updated: 28/09/2026
1. Introduction
NMix Technology respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your personal data, in accordance with the EU General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679 and applicable Portuguese data protection law.
We recommend reading this Policy carefully. By using our website and placing an order, you acknowledge and accept the practices described herein.
2. Data Controller
The controller of your personal data is:
- Company name: PLASALix - Fabricação de Artigos Plásticos, lda
- VAT: PT 503 785 954
- Address: Av. Benjamim Araújo 309/335, Loja E - Cave 3700-059 São João da Madeira
- Phone: (+351) 919 010 279 / 99
- Email: info@hockeynmix.com
3. Data Protection Officer
Given the nature and scale of NMix Technology's activities, the appointment of a Data Protection Officer (DPO) is not legally required. For any data protection matter, please contact us at info@hockeynmix.com.
4. Personal Data Collected, Purposes and Legal Basis
We collect and process the following personal data for the purposes and legal bases indicated below:
| Purpose | Data processed | Legal basis | Retention period |
|---|---|---|---|
| Customer account creation and management | Name, email, phone, encrypted password, registration date, tax ID number (optional) | Performance of a contract (Art. 6(1)(b) GDPR) | While the account is active + 5 years after last access |
| Order processing and payments | Name, email, phone, address, billing data | Performance of a contract (Art. 6(1)(b) GDPR) | 10 years (tax obligation) |
| Transactional communications (order emails) | Name, email | Performance of a contract (Art. 6(1)(b) GDPR) | 10 years |
| Compliance with legal obligations (tax, accounting) | Name, VAT, address, billing data | Legal obligation (Art. 6(1)(c) GDPR) | 10 years |
| Responding to contact requests | Name, email, phone, message content | Legitimate interest (Art. 6(1)(f) GDPR) and pre-contractual steps (Art. 6(1)(b)) | 2 years after last contact |
| Website security and fraud prevention | IP address, session identifier and pages visited (the contact form only stores an encrypted version of the IP for 24 hours to limit abuse) | Legitimate interest (Art. 6(1)(f) GDPR) | 12 months |
| History of products viewed (logged-in customers) | Customer ID, products viewed, date and time | Legitimate interest (Art. 6(1)(f) GDPR) | 12 months |
The non-provision of data required for contract performance and legal obligations prevents registration and/or order completion.
5. Recipients of the Data
Your personal data may be disclosed to the following categories of recipients, strictly to the extent necessary:
- Web hosting providers — for website and database storage;
- Carriers and postal services — for delivering orders;
- Payment service providers (e.g. PayPal) — where applicable;
- Accountants and tax consultants — for legal compliance;
- Public authorities — where legally required.
All processors are contractually bound to ensure adequate data protection, under Article 28 GDPR.
6. International Data Transfers
Your personal data is stored on servers located in the European Union. No transfers of personal data to third countries outside the European Economic Area (EEA) without an adequacy decision or adequate safeguards are envisaged.
Should future international transfers be necessary, they will be carried out under valid legal mechanisms (standard contractual clauses or adequacy decisions), with prior information to data subjects.
7. Your Rights
As a data subject, you have the following rights, which you may exercise at any time, free of charge:
- Right of access — obtain confirmation and access to your data;
- Right to rectification — correct inaccurate or incomplete data;
- Right to erasure ("right to be forgotten") — request deletion where no legal ground for retention exists;
- Right to restriction of processing — restrict processing in certain circumstances;
- Right to data portability — receive your data in a structured, machine-readable format, and transmit it to another controller;
- Right to object — object to processing based on legitimate interest, unless compelling interests prevail;
- Right to withdraw consent — at any time, without affecting prior lawful processing.
To exercise any of these rights, contact us at info@hockeynmix.com, indicating the right you wish to exercise and proof of identity. We will respond within 30 days.
8. Right to Lodge a Complaint with the Supervisory Authority
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Portuguese supervisory authority:
- Comissão Nacional de Proteção de Dados (CNPD)
- Address: Av. D. Carlos I, 134, 1.º, 1200-651 Lisboa, Portugal
- Phone: +351 213 928 400
- Email: geral@cnpd.pt
- Website: https://www.cnpd.pt
You may also resort to the administrative courts and/or alternative dispute resolution mechanisms.
9. Data Security
We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure or accidental or unlawful destruction, including:
- Password encryption with modern algorithms (bcrypt);
- Secure HTTPS connections (SSL/TLS certificate);
- Restricted access controls;
- Regular backups;
- Access and log monitoring.
10. Cookies and Similar Technologies
We use strictly necessary cookies for the operation of the website, such as session cookies, language preference and cart state. For more information, please see our Cookie Policy.
11. Minors
Our website is not intended for minors under 16 years of age. We do not knowingly collect personal data from minors under 16. If you become aware that a minor has provided us with personal data, please contact us so we can delete it.
12. Automated Decisions and Profiling
We do not make automated decisions, including profiling, that produce legal effects or significantly affect data subjects.
13. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Any relevant changes will be communicated through our website and, where applicable, by email. The date of the last revision is shown at the top of this page.
14. Contact
For any questions regarding this Privacy Policy or the processing of your personal data:
- Email: info@hockeynmix.com
- Phone: (+351) 919 010 279 / 99
- Address: Av. Benjamim Araújo 309/335, Loja E - Cave 3700-059 São João da Madeira